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What to do when cellular phone company charged me for something I wasn't informed?

Recently I renewed my 2 years contract with T-mobile. I bought a new phone and paid $150 for it. Two months later the phone wasn't working so I brought it back to T-mobile store. They can't fix it so they said it would have to be sent back and I'd get the same phone but I'd have to keep the old battery and recharger. They said I won't be charged for S/H coz it is still under warranty. Few months later, there was a S/H charge in my bill and they said it is their policy. Yet when I asked them to give me proof of such policy, they are unable to provide it and they won't refund the charge either. What should I do??

contact your local Better Business Bureau. Maybe they can help.

Top-rated cell phones also rank high in radiation emissions
Network World - An environmental activist group has issued its latest list of popular cell phones that emit comparatively high levels of RF radiation, though all are within federal limits.

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